Privacy Policy

Overview

This Privacy Policy explains how VeraVoice collects, uses, and safeguards your information when you use our website, products, and services.

Information We Collect

• Account details such as name, email address, and business information.
• Usage data such as pages visited, features used, and interaction logs.
• Call and scheduling data provided by you to enable service functionality.
• Device and browser data such as IP address, device type, and operating system.

How We Use Information

• Provide and improve the VeraVoice platform and customer support.
• Personalize experiences and optimize call handling workflows.
• Ensure platform security, prevent misuse, and maintain compliance.
• Communicate updates, service notices, and product information.

Sharing and Disclosure

We do not sell your personal information. We may share data with trusted service providers to operate the platform, comply with legal obligations, or protect user safety.

Data Retention

We retain data only as long as needed to provide services, meet legal obligations, and resolve disputes. Retention periods may vary based on the type of data and applicable laws.

Security

We implement administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, but we strive to protect your data using industry best practices.

Your Choices

• Access, update, or delete your account information through your dashboard.
• Manage notification preferences in your account settings.
• Request data export or deletion by contacting support.

Cookies

We use cookies and similar technologies to enable core functionality, analyze performance, and improve user experience. You can control cookies through your browser settings.

Contact Us

For questions about this Privacy Policy, please contact our support team through your account or the contact options available on our website.